PRODUCT CARE

GENERAL CARE:

All Dhwani Bansal pieces are guaranteed for life, and we offer full re-plating services for all our pieces purchased online and offline.

In case of any damage please do get in touch with us here and we will try our best to help you out.

GOLD PLATED JEWELLERY:

To take care of your gold-plated jewellery, we must first start by understanding that even though they don’t tarnish as easily as sterling silver, they are vulnerable to acids, alkalis and cosmetics.

To preserve the shine of the gold plating, avoid putting them in direct contact with cosmetics, hairspray, soaps and perfumes. As such we recommend that you wear your jewellery at the end, after you’ve done your make up, set your hair and sprayed on your perfume. We would also recommend wiping your jewellery with a soft, damp cloth before storing them back in their soft boxes/pouches to remove any traces of moisture and perspiration that might have gathered on to them through the course of you wearing them.

Having said this, if your jewellery needs more cleaning you can gently cleanse it with warm, soapy water and a soft brush. For a more thorough cleaning, or any repair of it, you can send the jewellery to us. For more information on our services you can get in touch with us here.

PEARLS:

To take care of them, we must first start by understanding that pearls are organic and more delicate than other gems. They are very vulnerable to acids, alkalis and extreme damp conditions.

To preserve the lustre of your pearls, avoid putting them in direct contact with cosmetics, hairspray, soaps and perfumes. As such we recommend that you wear your jewellery at the end, after you’ve done your make up, set your hair and sprayed on your perfume. We would also recommend wiping your jewellery with a soft, damp cloth before storing them back in their soft boxes/pouches to remove any traces of moisture and perspiration that might have gathered on to them through the course of you wearing them.

Having said this, don’t be afraid to wear your pearl jewellery as often as you wish to. Pearls are composed of a certain amount of water and keeping them untouched for long periods of time or stored in airtight boxes may in fact dehydrate them and sometimes cause them crack.

GEMSTONES

Gemstones are delicate and beautiful, that require care to maintain their quality in the long term. The most used gemstones in our pieces are Amethyst, Citrine and Rose, Lemon and Beer Quartz.

These stones are sensitive to extreme temperatures and prolonged exposure to high heat or sunlight might with time discolour them slightly.

To keep the sparkle of these stones intact wipe them down with a soft, damp cloth before storing them in soft pouches preferably away from your other pieces of jewellery to avoid scratches.