We follow the following process with every order that we send out.

SHIPPING WITHIN INDIA:

• All our pieces go through a stringent quality check before being packed away in their boxes.
• We currently do not offer COD on any of our deliveries. 
• If you'd like to do a bank transfer or deposit cash for any purchase, please write to us at online@dhwanibansal.com and we'll help you out with it.
• We offer FREE shipping on all our domestic deliveries.
• We process your order within 1-2 business days through the week. This may go upto 3 days on weekends and public holidays.
• All orders are sent out via standard delivery and should reach you within 2-5 business days (depending on your location)
• If you would like an express delivery, please drop us a comment at the checkout page.
• The tracking number will be shared with you via your preferred mode of communication.
• In some cases there might be a delay in processing your order which we highly regret, and in such a case we shall inform you about this at the earliest.

SHIPPING GLOBALLY:

• We are working on setting up this system ASAP. Thank you for your patience! 
• If you're outside India and are interested in purchasing a piece, please reach out to us at team@dhwanibansal.com and we'll help you out with it.